Best Western Plus Minneapolis-Northwest - Brooklyn Center

Everyone was smiling and pleasent.the beds were absolutely the most comfortable ive ever slept in.breakfast was a large variety for everyone.

Breakfast was very good. The staff were very friendly and very nice.

When we checked in our room wasn't ready and asked to come back. Bed was really rough.

The beds were brand new and amazing. The staff was extremely friendly. We ended up booking an extra night because of the staff.

The staff at the front desk were some of the nicest people we've met! We stayed at this site when it was a different hotel, and we said we'd never stay there again, but its a New hotel and was so clean! And the breakfast was great also.

The only thing we didn't like was one of the beds in our room was too hard. We spent two nights, so my husband and I switched beds the second night.

Staff was very friendly. Room was very clean and comfortable. Loved the balcony. Considering we don't know our way around Minneapolis, the location seemed great. Within 20 minutes of pretty much everywhere we went (due to traffic not miles). Would definitely stay here again.

Would be great if the beds had thicker blankets or at least had extra ones in the room.

Close to interstate. Room was clean

There was a bag of garbage sitting on the floor outside the elevator door on the second floor from the time we arrived until we left. The room smelled too strong with air freshener. I left the window open all night to air it out. There didn't seem to be anyone attending to the breakfast until 9 am

Service was poor. The pool had so much chlorine in it my kids eyes were burning and my daughter's hair was a mess. Issues with our shower and the person at the front desk was rude!

Clean, comfortable room, well-maintained. Hot breakfast, good selection, well-stocked. The attendant kept all food trays filled with fresh food, cleaned the floor & tables quickly when people left.